Telia

Solution for payments, top-ups and subscription management delivered in custom web and mobile apps

App design

Web design

UI design

Prototyping 

Telia is using a Payment platform developed by Smart Refill since 2006. All pre-payed transactions in the app and online are using the same platform and is constantly being updated with new features and functions due to new regulations and demands, sometimes causing complex user journeys.

Telia approached us with the ambition to update the brand identity and increase customer loyalty and engagement for their Prepaid Mobile accounts in the apps and web interfaces. In close conjunction with Telias UX team, we aligned new CX principles and ambitions.

The work resulted in new and improved webb- and app platforms and a much smoother check-out flow with less drop-outs and churn.

Telia Ladda can be downloaded in App Store or Google Play. The web version is found here.